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BENEFITS OF OUTSOURCED HELP DESK SOLUTION FOR ANY ORGANIZATION



We provide full external technical support services for customers requiring a full service technical resource center, full or part time support service, application support center or customer service. Whatever type of support functions you need to outsource, we can provide you with a complete and personalized turnkey solution.


Our outsourced IT Help Desk Services solutions allow your organization to benefit from the most qualified and certified technical staff anywhere, without having to worry about recruiting, training and compliance, and other related tasks. We have the staff and experience to provide a comprehensive help desk solution, allowing you to focus on managing your business, not your network. In addition, Dataprise offers much more than just remote support; In fact, we are implementing a comprehensive support infrastructure, which includes:


  • Competent and certified in-house team based in the United States

  • 24 × 7 coverage

  • Live online support with DesktopStreaming ™ technology

  • Team Leader and Project Manager provided

  • Multi-technology support

  • Complete solution to track and report incident tickets

  • Online incident and status reporting tools for end users

  • Service tiered levels and custom response requirements available

  • Optional operational control shared with your internal support team

  • On-site climbing support available

  • By the way: We have the people and experience to provide a complete technical support solution, allowing you to focus on managing your business, not your network.


Reliable service

We are always there for you.

We all know that disasters can happen at any time. What to do if you have a network problem and your administrator called you during the day? This will cost downtime! With BriskCo's managed IT services and support, we sincerely believe that you will see the value of our services in your operational efficiency. Our services are cost effective during availability. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:


Remote monitoring and maintenance

Comprehensive IT support

Management of suppliers

Security solutions

Technical support with experienced technicians

As a BriskCo partner, you will benefit from efficient and high-quality IT support and advice.

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